If appropriate, have toys, books, magazines and puzzles in your waiting room. Both parents and children appreciate having the distraction. If your office is a little more highbrow, simply keep the toys in a nice chest and offer them only when children are present, rather than leaving the toys out at all times. Waiting rooms are not ideal places for high-energy children, so even having these things available for staff to hand out can go a long way toward making everyone’s visit a more comfortable experience.
About Matt Schoenherr
Matt is a husband, father of four, marketing consultant and founder of Marketing Ideas 101. As a student, teacher and published author, Matt supports the worthy goals of service and commerce in the small business and nonprofit communities. You may find him on Google+, Twitter and Facebook. Creative marketing ideas and marketing strategies may be found at MarketingIdeas101.com.