Marketing Idea #41: Brew the Best

Marketing Ideas Tea Time

Always offer fresh, high-quality coffee or tea. Make sure it’s good. It’s this kind of touch that shows you care about your customers. You might also want to offer bottled water for those who don’t care for coffee or tea. There is nothing worse than a company that cares so little about its customers that it makes them wait in a cramped waiting room with battery acid for coffee. The right beverage, at the right time, can have a very calming effect (even if it has caffeine).

Marketing Idea #40: Make Your Waiting Entertaining

Marketing Ideas Waiting Rooms

If appropriate, have toys, books, magazines and puzzles in your waiting room. Both parents and children appreciate having the distraction. If your office is a little more highbrow, simply keep the toys in a nice chest and offer them only when children are present, rather than leaving the toys out at all times. Waiting rooms are not ideal places for high-energy children, so even having these things available for staff to hand out can go a long way toward making everyone’s visit a more comfortable experience.